Connect BigCommerce B2B Edition and Salesforce

Connecting BigCommerce B2B Edition and Salesforce for a company that uses both could enable the transfer of customer, order, and product data between the e-commerce platform and the CRM. This could support unified customer records, improve sales processes, and allow for more efficient management of business relationships and order fulfillment.

You can build this integration on the System2System platform. We design the connection between BigCommerce B2B Edition and Salesforce around the way you work — not as an off-the-shelf connector, but to fit your systems.

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Why connect BigCommerce B2B Edition and Salesforce?

A company operating both BigCommerce B2B Edition and Salesforce could benefit from enabling these systems to exchange data, as this would support a unified view of customers, orders, and sales activities. Without such a connection, teams may have to enter the same information into both systems, increasing the risk of errors, wasted effort, and inconsistencies. For example, customer details or order statuses could differ between platforms, leading to confusion and potentially poor service or lost sales opportunities. Additionally, decisions based on outdated or mismatched data could undermine business performance and planning. If a connection were established, it could allow for the transfer of customer records, order information, product catalog details, and sales activity data between BigCommerce B2B Edition and Salesforce. This could help ensure that sales, support, and fulfillment teams always have access to the most current information, regardless of which system they are using. The actual data that can be exchanged depends on what each system exposes through its API, and is determined on a case-by-case basis.

How System2System builds an integration

Connectors

We connect to each system through the interface it offers — an API, a database, a file exchange or a webhook — and handle authentication, rate limits and retries.

Mapping

Fields rarely line up one to one. We map and transform the data so both systems receive it in the shape they expect.

Workflow

We define what triggers an exchange, in which direction data flows and which system takes precedence when the two disagree.

Monitoring

Every exchange is logged. Failures are flagged and can be replayed, so nothing disappears without anyone noticing.

What can actually be exchanged?

That depends on what BigCommerce B2B Edition and Salesforce make available through their APIs, on the licences and modules in use, and on the version each system runs. Which records are synchronised, in which direction and how often, is something we determine together before any work starts.

We are happy to look at your specific situation and tell you what is feasible — including when the answer is that it is not.