Connect BigCommerce and katana

Connecting BigCommerce and katana for a company could enable the transfer of order, inventory, and product data between the two systems. This could support more efficient order fulfillment, provide better visibility into stock levels, and reduce manual data entry by ensuring that key business information is synchronized across both platforms.

You can build this integration on the System2System platform. We design the connection between BigCommerce and katana around the way you work — not as an off-the-shelf connector, but to fit your systems.

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Why connect BigCommerce and katana?

If a company operates both BigCommerce and Katana, connecting the two systems could help ensure that information flows efficiently between online sales and manufacturing or inventory management. Without such a connection, staff may need to enter the same data in both platforms, which can increase the risk of errors, slow down operations, and lead to discrepancies between records. For example, inventory levels might not match across systems, or orders might be processed based on outdated information, resulting in stockouts or delays. If data is not synchronized, managers could make decisions based on figures that do not reflect the current state of the business, which can impact customer satisfaction and profitability. Common types of data that could be exchanged between these systems include product details, inventory quantities, sales orders, and fulfillment status. The specific data that can be exchanged in practice depends on what each system makes available through its API and must be determined for each situation.

How System2System builds an integration

Connectors

We connect to each system through the interface it offers — an API, a database, a file exchange or a webhook — and handle authentication, rate limits and retries.

Mapping

Fields rarely line up one to one. We map and transform the data so both systems receive it in the shape they expect.

Workflow

We define what triggers an exchange, in which direction data flows and which system takes precedence when the two disagree.

Monitoring

Every exchange is logged. Failures are flagged and can be replayed, so nothing disappears without anyone noticing.

What can actually be exchanged?

That depends on what BigCommerce and katana make available through their APIs, on the licences and modules in use, and on the version each system runs. Which records are synchronised, in which direction and how often, is something we determine together before any work starts.

We are happy to look at your specific situation and tell you what is feasible — including when the answer is that it is not.