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Connect BigCommerce and Microsoft Dynamics 365 BC

Connecting BigCommerce and Microsoft Dynamics 365 BC for a company that uses both could enable the transfer of order, inventory, and customer data between the e-commerce platform and the business management system. This could support more efficient order processing, inventory tracking, and financial reporting by allowing information to be shared and updated across both environments.

You can build this integration on the System2System platform. We design the connection between BigCommerce and Microsoft Dynamics 365 BC around the way you work — not as an off-the-shelf connector, but to fit your systems.

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Why connect BigCommerce and Microsoft Dynamics 365 BC?

A company operating both BigCommerce and Microsoft Dynamics 365 BC could benefit from enabling these systems to exchange data. Without such a connection, teams may need to enter the same information separately into each platform, which can increase the risk of errors and consume additional time. When data is maintained in isolation, records such as customer profiles, inventory levels, and order statuses can diverge between the two systems, leading to inconsistencies. This can result in staff making decisions based on outdated or incomplete information, which may impact customer satisfaction and operational efficiency. If a connection were established, it could be used to transfer data such as sales orders, product details, pricing, inventory quantities, and customer records between BigCommerce and Microsoft Dynamics 365 BC. Exchanging these types of information could help ensure that both systems reflect the same reality, reducing the need for manual updates and improving the accuracy of reporting and fulfillment processes. However, the specific data that can be exchanged depends on what each system makes available through its API and must be determined for each individual situation.

How System2System builds an integration

Connectors

We connect to each system through the interface it offers — an API, a database, a file exchange or a webhook — and handle authentication, rate limits and retries.

Mapping

Fields rarely line up one to one. We map and transform the data so both systems receive it in the shape they expect.

Workflow

We define what triggers an exchange, in which direction data flows and which system takes precedence when the two disagree.

Monitoring

Every exchange is logged. Failures are flagged and can be replayed, so nothing disappears without anyone noticing.

What can actually be exchanged?

That depends on what BigCommerce and Microsoft Dynamics 365 BC make available through their APIs, on the licences and modules in use, and on the version each system runs. Which records are synchronised, in which direction and how often, is something we determine together before any work starts.

We are happy to look at your specific situation and tell you what is feasible — including when the answer is that it is not.

About these systems

Read more about each system and what it can be connected to

Looking to connect these systems?

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