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Connect BigCommerce and Microsoft Dynamics AX

Connecting BigCommerce and Microsoft Dynamics AX for a company could enable data to move between online sales operations and enterprise resource planning functions. Such a connection could support the transfer of order, inventory, and customer information, which may help coordinate sales activities with back-office processes and improve overall business oversight.

You can build this integration on the System2System platform. We design the connection between BigCommerce and Microsoft Dynamics AX around the way you work — not as an off-the-shelf connector, but to fit your systems.

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Why connect BigCommerce and Microsoft Dynamics AX?

A company operating both BigCommerce and Microsoft Dynamics AX could benefit from connecting these systems to enable data exchange between their e-commerce and enterprise resource planning functions. Such a connection could help ensure that sales orders, inventory levels, and customer information are consistent across both platforms. Without this connection, staff could be required to enter the same data into each system separately, which increases the risk of errors and creates additional workload. Over time, records in BigCommerce and Microsoft Dynamics AX could diverge, resulting in mismatched inventory counts, outdated customer details, or discrepancies between financial and operational reports. This can make it difficult for decision makers to rely on current information when evaluating business performance or planning future actions. If a connection were established, the types of data exchanged could include orders, product details, stock quantities, pricing, and customer records. What can actually be exchanged depends on what each system exposes through its API, and is determined per situation.

How System2System builds an integration

Connectors

We connect to each system through the interface it offers — an API, a database, a file exchange or a webhook — and handle authentication, rate limits and retries.

Mapping

Fields rarely line up one to one. We map and transform the data so both systems receive it in the shape they expect.

Workflow

We define what triggers an exchange, in which direction data flows and which system takes precedence when the two disagree.

Monitoring

Every exchange is logged. Failures are flagged and can be replayed, so nothing disappears without anyone noticing.

What can actually be exchanged?

That depends on what BigCommerce and Microsoft Dynamics AX make available through their APIs, on the licences and modules in use, and on the version each system runs. Which records are synchronised, in which direction and how often, is something we determine together before any work starts.

We are happy to look at your specific situation and tell you what is feasible — including when the answer is that it is not.

About these systems

Read more about each system and what it can be connected to

Looking to connect these systems?

Talk to us about what your setup needs. No obligation.

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