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Connect BigCommerce and OrderActive

Connecting BigCommerce and OrderActive could allow a company to transfer order and inventory data between their online store and order management platform. This connection could support more efficient order processing, inventory updates, and customer data synchronization, reducing manual data entry and potential errors when managing sales and fulfillment across both systems.

You can build this integration on the System2System platform. We design the connection between BigCommerce and OrderActive around the way you work — not as an off-the-shelf connector, but to fit your systems.

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Why connect BigCommerce and OrderActive?

A company that runs both BigCommerce and OrderActive could benefit from connecting these systems so that data can be exchanged between them. Without such a connection, staff might need to enter the same information into both systems, which can lead to duplicated effort and an increased risk of errors. Over time, records in each system could drift apart, with discrepancies in customer details, order statuses, or inventory levels. This could result in operational inefficiencies and decisions being made based on outdated or inconsistent information. If a connection were established, it could allow for the transfer of data such as orders, product details, inventory levels, customer information, and fulfillment statuses. The specific data exchanged would depend on the core functions of each system and the needs of the business. For example, order information could be passed from BigCommerce, as an e-commerce platform, to OrderActive, which may handle order processing or fulfillment. Inventory updates could also be shared to keep stock levels accurate across both platforms. Ultimately, what data can be exchanged and how the connection would function depends on the APIs provided by BigCommerce and OrderActive, and must be defined according to the requirements and technical capabilities of each system.

How System2System builds an integration

Connectors

We connect to each system through the interface it offers — an API, a database, a file exchange or a webhook — and handle authentication, rate limits and retries.

Mapping

Fields rarely line up one to one. We map and transform the data so both systems receive it in the shape they expect.

Workflow

We define what triggers an exchange, in which direction data flows and which system takes precedence when the two disagree.

Monitoring

Every exchange is logged. Failures are flagged and can be replayed, so nothing disappears without anyone noticing.

What can actually be exchanged?

That depends on what BigCommerce and OrderActive make available through their APIs, on the licences and modules in use, and on the version each system runs. Which records are synchronised, in which direction and how often, is something we determine together before any work starts.

We are happy to look at your specific situation and tell you what is feasible — including when the answer is that it is not.

About these systems

Read more about each system and what it can be connected to

Looking to connect these systems?

Talk to us about what your setup needs. No obligation.

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