Connect BigCommerce and SW Retail

Connecting BigCommerce and SW Retail for a company could allow product, inventory, and order data to be exchanged between the e-commerce platform and the retail management system. This could support unified stock levels, centralized order processing, and more consistent product information across both online and in-store operations.

You can build this integration on the System2System platform. We design the connection between BigCommerce and SW Retail around the way you work — not as an off-the-shelf connector, but to fit your systems.

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Why connect BigCommerce and SW Retail?

A company using both BigCommerce and SW Retail could benefit from having these systems exchange data to support more accurate and efficient business operations. Without a connection, staff may have to enter the same information into both platforms, increasing the risk of errors and consuming additional time. Over time, this manual process could lead to discrepancies between product details, inventory levels, pricing, or customer records in each system, making it harder for teams to make informed decisions and potentially resulting in lost sales or customer dissatisfaction if outdated or inconsistent data is used. If a connection were established, it could allow for the transfer of data such as product catalogs, inventory quantities, sales transactions, customer information, and order details. This could help keep both systems aligned, ensuring that sales made in BigCommerce are reflected in SW Retail’s inventory and that any changes to product information or stock levels in SW Retail are updated on the BigCommerce storefront. The actual data that can be exchanged depends on what each system exposes through its API, and is determined per situation.

How System2System builds an integration

Connectors

We connect to each system through the interface it offers — an API, a database, a file exchange or a webhook — and handle authentication, rate limits and retries.

Mapping

Fields rarely line up one to one. We map and transform the data so both systems receive it in the shape they expect.

Workflow

We define what triggers an exchange, in which direction data flows and which system takes precedence when the two disagree.

Monitoring

Every exchange is logged. Failures are flagged and can be replayed, so nothing disappears without anyone noticing.

What can actually be exchanged?

That depends on what BigCommerce and SW Retail make available through their APIs, on the licences and modules in use, and on the version each system runs. Which records are synchronised, in which direction and how often, is something we determine together before any work starts.

We are happy to look at your specific situation and tell you what is feasible — including when the answer is that it is not.