Connect Centra and Salesforce

Connecting Centra and Salesforce for a company could enable the transfer of relevant business data between the e-commerce platform and the customer relationship management system. This could support unified customer records, streamline order processing, and provide better visibility into sales and customer interactions across both environments.

You can build this integration on the System2System platform. We design the connection between Centra and Salesforce around the way you work — not as an off-the-shelf connector, but to fit your systems.

Contact us

Why connect Centra and Salesforce?

A company operating both Centra and Salesforce could benefit from enabling these systems to exchange data, as it could support more accurate, timely, and consistent information across departments. If each system operates in isolation, staff may need to manually enter the same data in both places, which can increase the risk of errors and consume extra time. Without a connection, customer or order records could diverge between the systems, leading to confusion, wasted effort, and decisions based on outdated or incomplete information. Companies could consider exchanging data such as customer profiles, order statuses, product information, and sales activities between Centra and Salesforce. The specific data that can be exchanged depends on what each system exposes through its API and is determined per situation.

How System2System builds an integration

Connectors

We connect to each system through the interface it offers — an API, a database, a file exchange or a webhook — and handle authentication, rate limits and retries.

Mapping

Fields rarely line up one to one. We map and transform the data so both systems receive it in the shape they expect.

Workflow

We define what triggers an exchange, in which direction data flows and which system takes precedence when the two disagree.

Monitoring

Every exchange is logged. Failures are flagged and can be replayed, so nothing disappears without anyone noticing.

What can actually be exchanged?

That depends on what Centra and Salesforce make available through their APIs, on the licences and modules in use, and on the version each system runs. Which records are synchronised, in which direction and how often, is something we determine together before any work starts.

We are happy to look at your specific situation and tell you what is feasible — including when the answer is that it is not.