Connect Centric and Salesforce

Connecting Centric and Salesforce for a company that uses both could support the transfer of relevant data between the two systems. This could enable more accurate reporting, support coordinated workflows, and reduce manual data entry by allowing information to be shared where appropriate between business functions managed in each system.

You can build this integration on the System2System platform. We design the connection between Centric and Salesforce around the way you work — not as an off-the-shelf connector, but to fit your systems.

Contact us

Why connect Centric and Salesforce?

A company operating both Centric and Salesforce could benefit from enabling data exchange between the two systems. Without such a connection, staff may be required to enter the same information in both systems, increasing the risk of errors and consuming additional time. Over time, records could diverge, causing inconsistencies that impact reporting and decision-making. When data in one system is not reflected in the other, decisions might be based on outdated or incomplete information, which can affect customer service, sales forecasting, and operational planning. If a connection were established, the types of data exchanged could include customer records, sales orders, contact details, and activity logs. Companies could also look to share product information or transaction histories, depending on how each system is used within their business processes. The actual data that can be exchanged depends on what each system exposes through its API, and is determined per situation.

How System2System builds an integration

Connectors

We connect to each system through the interface it offers — an API, a database, a file exchange or a webhook — and handle authentication, rate limits and retries.

Mapping

Fields rarely line up one to one. We map and transform the data so both systems receive it in the shape they expect.

Workflow

We define what triggers an exchange, in which direction data flows and which system takes precedence when the two disagree.

Monitoring

Every exchange is logged. Failures are flagged and can be replayed, so nothing disappears without anyone noticing.

What can actually be exchanged?

That depends on what Centric and Salesforce make available through their APIs, on the licences and modules in use, and on the version each system runs. Which records are synchronised, in which direction and how often, is something we determine together before any work starts.

We are happy to look at your specific situation and tell you what is feasible — including when the answer is that it is not.