Connect Dolibarr and Act-on

Connecting Dolibarr and Act-on could enable a company to transfer relevant business data between its ERP and marketing automation systems. This could support coordinated workflows, such as using sales or customer information from Dolibarr to inform targeted campaigns or reporting in Act-on, helping to improve operational efficiency and data accuracy across departments.

You can build this integration on the System2System platform. We design the connection between Dolibarr and Act-on around the way you work — not as an off-the-shelf connector, but to fit your systems.

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Why connect Dolibarr and Act-on?

A company running both Dolibarr and Act-on could benefit from connecting these systems to enable data to flow automatically between them. Without a connection, staff may need to manually enter the same information in both places, which can lead to errors and wasted time. When records are updated in only one system, the other can quickly become outdated, resulting in discrepancies that affect reporting and decision-making. For example, if customer details or sales figures are changed in Dolibarr but not reflected in Act-on, marketing campaigns could be based on incomplete or inaccurate data. Common types of data exchanged between an ERP like Dolibarr and a marketing automation platform such as Act-on include customer records, sales transactions, product information, and marketing campaign results. The specific data that can be exchanged depends on what each system exposes through its API and is determined on a case-by-case basis.

How System2System builds an integration

Connectors

We connect to each system through the interface it offers — an API, a database, a file exchange or a webhook — and handle authentication, rate limits and retries.

Mapping

Fields rarely line up one to one. We map and transform the data so both systems receive it in the shape they expect.

Workflow

We define what triggers an exchange, in which direction data flows and which system takes precedence when the two disagree.

Monitoring

Every exchange is logged. Failures are flagged and can be replayed, so nothing disappears without anyone noticing.

What can actually be exchanged?

That depends on what Dolibarr and Act-on make available through their APIs, on the licences and modules in use, and on the version each system runs. Which records are synchronised, in which direction and how often, is something we determine together before any work starts.

We are happy to look at your specific situation and tell you what is feasible — including when the answer is that it is not.