Connect Epicor and Act-on

Connecting Epicor and Act-on for a company could enable the transfer of data such as customer information, sales records, or marketing campaign results between the two systems. This could support more informed decision-making by providing access to relevant data from both platforms in one place and improving operational efficiency.

You can build this integration on the System2System platform. We design the connection between Epicor and Act-on around the way you work — not as an off-the-shelf connector, but to fit your systems.

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Why connect Epicor and Act-on?

A company that uses both Epicor and Act-on could benefit from connecting these systems to allow relevant data to move automatically between them. Without this exchange, staff may need to enter the same information into both platforms, which could lead to wasted time and a higher chance of errors. Data kept in isolation could drift apart, resulting in inconsistent records between the two systems. When this happens, decisions might be made using outdated or incomplete information, which could impact business performance. If a connection were established, it could enable the transfer of data such as customer contact details, sales orders, marketing campaign responses, or product information, depending on what each system is designed to handle. The specific data that can be exchanged would depend on what Epicor and Act-on make available through their APIs, and would need to be determined for each implementation.

How System2System builds an integration

Connectors

We connect to each system through the interface it offers — an API, a database, a file exchange or a webhook — and handle authentication, rate limits and retries.

Mapping

Fields rarely line up one to one. We map and transform the data so both systems receive it in the shape they expect.

Workflow

We define what triggers an exchange, in which direction data flows and which system takes precedence when the two disagree.

Monitoring

Every exchange is logged. Failures are flagged and can be replayed, so nothing disappears without anyone noticing.

What can actually be exchanged?

That depends on what Epicor and Act-on make available through their APIs, on the licences and modules in use, and on the version each system runs. Which records are synchronised, in which direction and how often, is something we determine together before any work starts.

We are happy to look at your specific situation and tell you what is feasible — including when the answer is that it is not.