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Connect Epicor and PandaDoc

Connecting Epicor and PandaDoc for a company that uses both could enable the transfer of relevant business data, such as customer details or order information, between the systems. This could support document generation processes and reduce manual data entry, helping to maintain consistency and accuracy across business operations.

You can build this integration on the System2System platform. We design the connection between Epicor and PandaDoc around the way you work — not as an off-the-shelf connector, but to fit your systems.

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Why connect Epicor and PandaDoc?

A company that uses both Epicor and PandaDoc could benefit from connecting the two systems to enable data to flow between them. Without such a connection, staff may need to enter the same information separately in each system, increasing the risk of mistakes and consuming unnecessary time. Over time, records could diverge, with updates in one system not reflected in the other, leading to discrepancies and decisions based on outdated or incomplete information. This situation can create confusion, slow down processes, and undermine trust in the data. If a connection were established, it could allow for the transfer of key business data, depending on what each system is designed to handle and expose. For instance, Epicor is widely known as an ERP system, so it could provide data related to inventory, orders, customers, or invoices. PandaDoc is known as a document automation tool, so it could handle documents such as quotes, contracts, or proposals. Exchanging information between these systems could help ensure that documents generated in PandaDoc reflect the latest data from Epicor, and that completed documents can be tracked or referenced in Epicor for operational follow-up. The specific data that can be exchanged would depend on the capabilities and permissions of each system’s API, and would need to be determined for each company’s situation.

How System2System builds an integration

Connectors

We connect to each system through the interface it offers — an API, a database, a file exchange or a webhook — and handle authentication, rate limits and retries.

Mapping

Fields rarely line up one to one. We map and transform the data so both systems receive it in the shape they expect.

Workflow

We define what triggers an exchange, in which direction data flows and which system takes precedence when the two disagree.

Monitoring

Every exchange is logged. Failures are flagged and can be replayed, so nothing disappears without anyone noticing.

What can actually be exchanged?

That depends on what Epicor and PandaDoc make available through their APIs, on the licences and modules in use, and on the version each system runs. Which records are synchronised, in which direction and how often, is something we determine together before any work starts.

We are happy to look at your specific situation and tell you what is feasible — including when the answer is that it is not.

About these systems

Read more about each system and what it can be connected to

Looking to connect these systems?

Talk to us about what your setup needs. No obligation.

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