Connect Hybris and Bronto

Connecting Hybris and Bronto for a company using both could enable the transfer of product, customer, and order data between e-commerce and marketing platforms. This could support coordinated marketing campaigns based on transactional data, improve customer segmentation, and enable more targeted communications using up-to-date information from the online store.

You can build this integration on the System2System platform. We design the connection between Hybris and Bronto around the way you work — not as an off-the-shelf connector, but to fit your systems.

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Why connect Hybris and Bronto?

A company operating both Hybris and Bronto could benefit from enabling data exchange between the two systems to improve operational efficiency and reduce manual processes. If Hybris and Bronto were not connected, staff might need to enter the same information, such as customer details or order data, into both systems separately. This could result in errors, inconsistencies, and delays, as records in one system could drift out of sync with the other. Decision makers could then be relying on outdated or incomplete information when reviewing sales or marketing performance, which could affect planning and customer engagement. If a connection were established, it could allow for the transfer of data such as customer profiles, order histories, and marketing preferences. This could support more effective marketing campaigns and customer communications, as Bronto could use up-to-date information from Hybris. Similarly, responses or engagement data from Bronto could be sent back to Hybris to enrich customer profiles or trigger follow-up actions. The actual data that can be exchanged would depend on the capabilities and interfaces each system exposes through its API, and would need to be determined for each specific implementation.

How System2System builds an integration

Connectors

We connect to each system through the interface it offers — an API, a database, a file exchange or a webhook — and handle authentication, rate limits and retries.

Mapping

Fields rarely line up one to one. We map and transform the data so both systems receive it in the shape they expect.

Workflow

We define what triggers an exchange, in which direction data flows and which system takes precedence when the two disagree.

Monitoring

Every exchange is logged. Failures are flagged and can be replayed, so nothing disappears without anyone noticing.

What can actually be exchanged?

That depends on what Hybris and Bronto make available through their APIs, on the licences and modules in use, and on the version each system runs. Which records are synchronised, in which direction and how often, is something we determine together before any work starts.

We are happy to look at your specific situation and tell you what is feasible — including when the answer is that it is not.