Connect Hybris and DPD

Connecting Hybris and DPD for a company could allow order information from Hybris to be transferred directly to DPD for delivery processing. This could streamline shipping label creation, enable shipment tracking updates to be shared with customers, and reduce manual data entry between the e-commerce platform and the logistics provider.

You can build this integration on the System2System platform. We design the connection between Hybris and DPD around the way you work — not as an off-the-shelf connector, but to fit your systems.

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Why connect Hybris and DPD?

A company running both Hybris and DPD could benefit from connecting these systems to enable more efficient data exchange between e-commerce operations and logistics management. Without such a connection, staff may need to manually re-enter order, customer, and shipping information from Hybris into DPD’s system, which increases the risk of errors, causes delays, and leads to duplicate data entry. This manual process can result in records becoming inconsistent over time, with order statuses or delivery information in one system not matching the other, which in turn could affect customer service and reporting accuracy. Decisions based on outdated or mismatched data could impact inventory management, order fulfillment, and customer satisfaction. Data that could be exchanged between an e-commerce platform like Hybris and a logistics provider like DPD includes order details, shipment tracking numbers, delivery status updates, and customer addresses. The specific data that can be exchanged depends on the APIs and data structures that each system makes available, and must be determined for each particular situation.

How System2System builds an integration

Connectors

We connect to each system through the interface it offers — an API, a database, a file exchange or a webhook — and handle authentication, rate limits and retries.

Mapping

Fields rarely line up one to one. We map and transform the data so both systems receive it in the shape they expect.

Workflow

We define what triggers an exchange, in which direction data flows and which system takes precedence when the two disagree.

Monitoring

Every exchange is logged. Failures are flagged and can be replayed, so nothing disappears without anyone noticing.

What can actually be exchanged?

That depends on what Hybris and DPD make available through their APIs, on the licences and modules in use, and on the version each system runs. Which records are synchronised, in which direction and how often, is something we determine together before any work starts.

We are happy to look at your specific situation and tell you what is feasible — including when the answer is that it is not.