Connect Hybris and GraphQL

Connecting Hybris and GraphQL for a company could allow data and functionality from Hybris to be accessed via GraphQL queries. This could support the development of custom applications or interfaces that interact with Hybris data, and enable more flexible retrieval of information for digital commerce or integration with other business tools.

You can build this integration on the System2System platform. We design the connection between Hybris and GraphQL around the way you work — not as an off-the-shelf connector, but to fit your systems.

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Why connect Hybris and GraphQL?

A company operating both Hybris and a system using GraphQL could benefit from enabling these systems to exchange data, as this could support more accurate and timely business processes. Without such a connection, staff may need to enter the same data into both systems, increasing the risk of errors, inconsistencies, and wasted effort. Over time, information such as product details, inventory levels, and customer records could diverge between the two systems, leading to decisions based on outdated or incomplete data. In scenarios where one system is used for e-commerce operations and the other for aggregating or querying business data, the absence of data exchange could slow down order processing, complicate inventory management, and hinder the company's ability to provide up-to-date information to customers and staff. If a connection were established, the types of data that could be exchanged would depend on the business context, but might include product catalogs, pricing, order statuses, customer data, and inventory figures, to the extent that these are supported by both systems. What can actually be exchanged depends on what each system exposes through its API, and is determined per situation.

How System2System builds an integration

Connectors

We connect to each system through the interface it offers — an API, a database, a file exchange or a webhook — and handle authentication, rate limits and retries.

Mapping

Fields rarely line up one to one. We map and transform the data so both systems receive it in the shape they expect.

Workflow

We define what triggers an exchange, in which direction data flows and which system takes precedence when the two disagree.

Monitoring

Every exchange is logged. Failures are flagged and can be replayed, so nothing disappears without anyone noticing.

What can actually be exchanged?

That depends on what Hybris and GraphQL make available through their APIs, on the licences and modules in use, and on the version each system runs. Which records are synchronised, in which direction and how often, is something we determine together before any work starts.

We are happy to look at your specific situation and tell you what is feasible — including when the answer is that it is not.