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Connect Infor and Dotdigital

Connecting Infor and Dotdigital for a company using both could enable the transfer of customer, sales, or marketing data between the systems. This could support coordinated marketing campaigns, enhance customer insights, and streamline workflows by reducing manual data entry and improving data consistency across business processes.

You can build this integration on the System2System platform. We design the connection between Infor and Dotdigital around the way you work — not as an off-the-shelf connector, but to fit your systems.

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Why connect Infor and Dotdigital?

A company that uses both Infor and Dotdigital could benefit from connecting the two systems so that data flows between them automatically. Without such a connection, staff may need to enter the same customer or marketing data into both systems, which increases the risk of errors and takes up valuable time. Over time, records could become inconsistent, with changes made in one system not reflected in the other. This could result in decisions being made based on outdated or incomplete information, such as marketing teams using old contact lists or sales teams missing recent customer interactions. If a connection were established, it could allow for the exchange of information such as customer profiles, contact details, marketing preferences, and campaign performance data. This could help both systems stay aligned, ensuring that marketing activities are informed by up-to-date business data and that customer responses are visible to relevant teams. The specific data that can be exchanged would depend on what each system makes available through its API and would need to be determined for each implementation.

How System2System builds an integration

Connectors

We connect to each system through the interface it offers — an API, a database, a file exchange or a webhook — and handle authentication, rate limits and retries.

Mapping

Fields rarely line up one to one. We map and transform the data so both systems receive it in the shape they expect.

Workflow

We define what triggers an exchange, in which direction data flows and which system takes precedence when the two disagree.

Monitoring

Every exchange is logged. Failures are flagged and can be replayed, so nothing disappears without anyone noticing.

What can actually be exchanged?

That depends on what Infor and Dotdigital make available through their APIs, on the licences and modules in use, and on the version each system runs. Which records are synchronised, in which direction and how often, is something we determine together before any work starts.

We are happy to look at your specific situation and tell you what is feasible — including when the answer is that it is not.

About these systems

Read more about each system and what it can be connected to

Looking to connect these systems?

Talk to us about what your setup needs. No obligation.

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