Intershop ↔ Exact Globe

Integrating Intershop, a leading e-commerce platform, with Exact Globe, a widely used ERP system, is a common approach for SMBs seeking to streamline their online sales and back-office operations. This integration addresses several business challenges, including manual data entry, inconsistent information across systems, and delays in order processing. Typically, the integration automates the flow of key business data. Orders placed on the Intershop web store are automatically transferred to Exact Globe for processing, invoicing, and fulfillment. Customer information, such as new registrations or updates, is synchronized between both systems to ensure accuracy and avoid duplication. Inventory levels are updated in real time, reflecting sales and stock movements, which helps prevent overselling and improves customer satisfaction. Product data, including descriptions, prices, and availability, can be managed centrally in Exact Globe and published to Intershop, ensuring consistency across sales channels. Invoices generated in Exact Globe can also be made available to customers via Intershop, improving transparency and customer service. The impact of this integration is significant. Operational efficiency increases as manual tasks are reduced and processes are automated. Data quality improves due to the elimination of double entry and the synchronization of information. Scalability is enhanced, as the business can handle higher transaction volumes without a proportional increase in administrative workload. For operational managers and IT decision makers, this integration provides a reliable foundation for growth, better customer experiences, and more informed decision-making based on accurate, up-to-date data.