Connect Intershop and GraphQL

Connecting Intershop and GraphQL for a company could enable the exchange of product, order, or customer data between the e-commerce platform and applications that use GraphQL APIs. Such an integration could support unified data access, facilitate custom reporting, and allow for more efficient interactions with e-commerce data from other business systems.

You can build this integration on the System2System platform. We design the connection between Intershop and GraphQL around the way you work — not as an off-the-shelf connector, but to fit your systems.

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Why connect Intershop and GraphQL?

A company operating both Intershop and a system using GraphQL could benefit from enabling these two systems to exchange data, especially if each system manages critical but different aspects of the business. Without a connection, staff may need to manually enter the same information in both systems, which increases the risk of errors, wasted time, and duplicated efforts. When records are maintained separately, data can become inconsistent across platforms, leading to situations where decisions are made based on outdated or incomplete information. For example, product details, inventory levels, customer data, and order statuses are types of information that could be exchanged between an e-commerce platform like Intershop and another system accessible via GraphQL. Exchanging such data could help ensure that both systems reflect the same reality, reducing confusion and administrative overhead. The specific data that can be exchanged in practice depends on what each system makes available through its API and must be determined for each situation.

How System2System builds an integration

Connectors

We connect to each system through the interface it offers — an API, a database, a file exchange or a webhook — and handle authentication, rate limits and retries.

Mapping

Fields rarely line up one to one. We map and transform the data so both systems receive it in the shape they expect.

Workflow

We define what triggers an exchange, in which direction data flows and which system takes precedence when the two disagree.

Monitoring

Every exchange is logged. Failures are flagged and can be replayed, so nothing disappears without anyone noticing.

What can actually be exchanged?

That depends on what Intershop and GraphQL make available through their APIs, on the licences and modules in use, and on the version each system runs. Which records are synchronised, in which direction and how often, is something we determine together before any work starts.

We are happy to look at your specific situation and tell you what is feasible — including when the answer is that it is not.