Connect Intershop and katana

Connecting Intershop and katana for a company would involve enabling the transfer of relevant data between the e-commerce and manufacturing management platforms. This could support coordinated order processing, inventory updates, and production planning. Such a connection could help eliminate manual data entry, reduce errors, and improve operational visibility across sales and manufacturing functions.

You can build this integration on the System2System platform. We design the connection between Intershop and katana around the way you work — not as an off-the-shelf connector, but to fit your systems.

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Why connect Intershop and katana?

A company that operates both Intershop and Katana could benefit from having these systems exchange data because it would help maintain consistency between their e-commerce and manufacturing or inventory management processes. Without such a connection, staff may have to enter the same information in both systems, which increases the risk of errors, delays, and inconsistencies. For example, sales orders created in Intershop may not be reflected in Katana unless manually transferred, leading to discrepancies in stock levels, production planning, and fulfillment. This can result in records drifting apart over time, with decisions being made based on outdated or incomplete information, potentially affecting customer satisfaction and operational efficiency. Data that could be exchanged between systems like Intershop and Katana includes sales orders, inventory levels, product information, and customer details. The specifics of what can actually be exchanged depend on what each system exposes through its API and must be determined for each individual situation.

How System2System builds an integration

Connectors

We connect to each system through the interface it offers — an API, a database, a file exchange or a webhook — and handle authentication, rate limits and retries.

Mapping

Fields rarely line up one to one. We map and transform the data so both systems receive it in the shape they expect.

Workflow

We define what triggers an exchange, in which direction data flows and which system takes precedence when the two disagree.

Monitoring

Every exchange is logged. Failures are flagged and can be replayed, so nothing disappears without anyone noticing.

What can actually be exchanged?

That depends on what Intershop and katana make available through their APIs, on the licences and modules in use, and on the version each system runs. Which records are synchronised, in which direction and how often, is something we determine together before any work starts.

We are happy to look at your specific situation and tell you what is feasible — including when the answer is that it is not.