Skip to Content

Connect Intershop and Sherpaan

Connecting Intershop and Sherpaan for a company could support the transfer of order, inventory, or customer data between the e-commerce and back-office environments. Such a connection could reduce the need for manual data entry, improve data consistency, and help ensure that information remains up to date across both platforms.

You can build this integration on the System2System platform. We design the connection between Intershop and Sherpaan around the way you work — not as an off-the-shelf connector, but to fit your systems.

Contact us

Why connect Intershop and Sherpaan?

A company operating both Intershop and Sherpaan could benefit from connecting the two systems to enable data exchange between their e-commerce and back-office environments. Without such a connection, staff may need to manually enter the same information in both systems, which increases the risk of errors and consumes significant time. Over time, records such as orders, customer details, or inventory levels could diverge, leading to inconsistencies. This could result in decisions based on outdated or incomplete data, which can impact customer service and operational efficiency. Common types of data that could be exchanged between e-commerce and back-office systems include sales orders, product information, inventory levels, customer data, and shipment statuses. The specific data that can be exchanged depends on the technical capabilities and the APIs provided by each system, and would need to be determined for each situation.

How System2System builds an integration

Connectors

We connect to each system through the interface it offers — an API, a database, a file exchange or a webhook — and handle authentication, rate limits and retries.

Mapping

Fields rarely line up one to one. We map and transform the data so both systems receive it in the shape they expect.

Workflow

We define what triggers an exchange, in which direction data flows and which system takes precedence when the two disagree.

Monitoring

Every exchange is logged. Failures are flagged and can be replayed, so nothing disappears without anyone noticing.

What can actually be exchanged?

That depends on what Intershop and Sherpaan make available through their APIs, on the licences and modules in use, and on the version each system runs. Which records are synchronised, in which direction and how often, is something we determine together before any work starts.

We are happy to look at your specific situation and tell you what is feasible — including when the answer is that it is not.

About these systems

Read more about each system and what it can be connected to

Looking to connect these systems?

Talk to us about what your setup needs. No obligation.

Contact us