Connect Kerridge and Microsoft Dynamics 365 CRM

Connecting Kerridge and Microsoft Dynamics 365 CRM for a company using both systems could enable the transfer of customer, sales, and inventory data between platforms. This could support unified customer records, coordinated sales processes, and improved reporting by ensuring that relevant information is available across both systems for operational and management use.

You can build this integration on the System2System platform. We design the connection between Kerridge and Microsoft Dynamics 365 CRM around the way you work — not as an off-the-shelf connector, but to fit your systems.

Contact us

Why connect Kerridge and Microsoft Dynamics 365 CRM?

A company operating both Kerridge and Microsoft Dynamics 365 CRM could benefit from connecting the two systems to enable data to flow between them. This connection could help avoid issues such as having to enter the same information twice, which can lead to errors and wasted time. Without a direct exchange of data, there is a risk that records in each system could become inconsistent over time, causing confusion and making it harder to rely on the data for decision-making. Decisions based on outdated or mismatched information can have negative operational and financial consequences. If a connection were established, the types of data that could be exchanged would depend on the business processes involved. For example, customer details, sales orders, product information, and account status are types of data that are often important to keep synchronized between an ERP system like Kerridge and a CRM system such as Microsoft Dynamics 365 CRM. The specifics of what can actually be exchanged depend on what each system makes available through its API, and would need to be determined for each individual case.

How System2System builds an integration

Connectors

We connect to each system through the interface it offers — an API, a database, a file exchange or a webhook — and handle authentication, rate limits and retries.

Mapping

Fields rarely line up one to one. We map and transform the data so both systems receive it in the shape they expect.

Workflow

We define what triggers an exchange, in which direction data flows and which system takes precedence when the two disagree.

Monitoring

Every exchange is logged. Failures are flagged and can be replayed, so nothing disappears without anyone noticing.

What can actually be exchanged?

That depends on what Kerridge and Microsoft Dynamics 365 CRM make available through their APIs, on the licences and modules in use, and on the version each system runs. Which records are synchronised, in which direction and how often, is something we determine together before any work starts.

We are happy to look at your specific situation and tell you what is feasible — including when the answer is that it is not.