Connect Khaos and Act-on

Connecting Khaos and Act-on for a company could allow data to be exchanged between the two systems. This could support coordinated workflows, such as using information managed in Khaos to inform marketing activities in Act-on. Such a connection could reduce manual data entry and help keep records consistent across both platforms.

You can build this integration on the System2System platform. We design the connection between Khaos and Act-on around the way you work — not as an off-the-shelf connector, but to fit your systems.

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Why connect Khaos and Act-on?

A company operating both Khaos and Act-on could benefit from connecting these systems to enable more consistent and timely data exchange. Without such a connection, staff may be required to enter the same information separately in each system, increasing the risk of errors and consuming unnecessary time. Data sets could diverge over time, with updates or corrections in one system not reflected in the other, leading to inconsistencies. This could result in decisions being made based on outdated or incomplete information, which can affect operational efficiency and customer satisfaction. If a connection were established, the types of data that could be exchanged between systems like Khaos and Act-on would depend on the core functions of each. For example, Khaos is known as an ERP platform, so it may hold product, inventory, sales, and customer records, while Act-on is recognized as a marketing automation solution, which could manage marketing campaigns, leads, and engagement data. Data exchanged could include contact details, lead status, sales transactions, and campaign responses, with the aim of ensuring both systems reflect the most current business information. However, what data can actually be exchanged depends on what each system exposes through its API and is determined on a case-by-case basis.

How System2System builds an integration

Connectors

We connect to each system through the interface it offers — an API, a database, a file exchange or a webhook — and handle authentication, rate limits and retries.

Mapping

Fields rarely line up one to one. We map and transform the data so both systems receive it in the shape they expect.

Workflow

We define what triggers an exchange, in which direction data flows and which system takes precedence when the two disagree.

Monitoring

Every exchange is logged. Failures are flagged and can be replayed, so nothing disappears without anyone noticing.

What can actually be exchanged?

That depends on what Khaos and Act-on make available through their APIs, on the licences and modules in use, and on the version each system runs. Which records are synchronised, in which direction and how often, is something we determine together before any work starts.

We are happy to look at your specific situation and tell you what is feasible — including when the answer is that it is not.