Connect Klarna and Hybris

Connecting Klarna and Hybris for a company could enable the transfer of payment-related data between the e-commerce platform and the payment service provider. This could support automated order processing, payment reconciliation, and customer account updates, reducing manual intervention and helping maintain accurate financial and transactional records across both systems.

You can build this integration on the System2System platform. We design the connection between Klarna and Hybris around the way you work — not as an off-the-shelf connector, but to fit your systems.

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Why connect Klarna and Hybris?

A company operating both Klarna and Hybris could benefit from connecting these systems to enable the exchange of critical business data. Without such a connection, staff might need to enter the same information in both systems, which can increase the risk of errors and consume valuable time. Disconnected systems can also lead to records gradually diverging, meaning that customer, order, or payment data may not match across platforms. This drift could result in managers or staff making decisions based on outdated or incomplete information, impacting customer service and business performance. If a connection were established, it could allow for the transfer of data such as customer details, order information, payment status, and transaction records between Klarna and Hybris. This could help ensure that both systems reflect the same up-to-date information, reducing the need for manual updates and helping teams respond more quickly to customer needs. The specific types of data that could be exchanged would depend on the capabilities and data structures of Klarna and Hybris. Ultimately, what can be exchanged is determined by what each system exposes through its API and must be assessed for each particular situation.

How System2System builds an integration

Connectors

We connect to each system through the interface it offers — an API, a database, a file exchange or a webhook — and handle authentication, rate limits and retries.

Mapping

Fields rarely line up one to one. We map and transform the data so both systems receive it in the shape they expect.

Workflow

We define what triggers an exchange, in which direction data flows and which system takes precedence when the two disagree.

Monitoring

Every exchange is logged. Failures are flagged and can be replayed, so nothing disappears without anyone noticing.

What can actually be exchanged?

That depends on what Klarna and Hybris make available through their APIs, on the licences and modules in use, and on the version each system runs. Which records are synchronised, in which direction and how often, is something we determine together before any work starts.

We are happy to look at your specific situation and tell you what is feasible — including when the answer is that it is not.