Connect Microsoft Dynamics NAV and Act-on

Connecting Microsoft Dynamics NAV and Act-on could enable a company to automate the exchange of customer, sales, or marketing data between the two platforms. This could support more coordinated marketing campaigns, improved lead management, and more accurate reporting by reducing manual data entry and ensuring information is consistent across both systems.

You can build this integration on the System2System platform. We design the connection between Microsoft Dynamics NAV and Act-on around the way you work — not as an off-the-shelf connector, but to fit your systems.

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Why connect Microsoft Dynamics NAV and Act-on?

A company that uses both Microsoft Dynamics NAV and Act-on could benefit from enabling these systems to exchange data. Without such a connection, employees might need to enter the same information into both platforms, increasing the risk of errors and consuming valuable time. This manual process can also lead to records drifting apart, where customer or transaction details differ between systems, potentially resulting in decisions based on outdated or inconsistent data. If a connection were established, it could allow for the transfer of information such as customer contact details, sales histories, and marketing engagement data. This could enable more accurate targeting in marketing efforts and provide sales teams with up-to-date insights on customer interactions. The specific data that can be shared depends on what each system makes available through its API, and the actual scope of exchange is determined on a case-by-case basis.

How System2System builds an integration

Connectors

We connect to each system through the interface it offers — an API, a database, a file exchange or a webhook — and handle authentication, rate limits and retries.

Mapping

Fields rarely line up one to one. We map and transform the data so both systems receive it in the shape they expect.

Workflow

We define what triggers an exchange, in which direction data flows and which system takes precedence when the two disagree.

Monitoring

Every exchange is logged. Failures are flagged and can be replayed, so nothing disappears without anyone noticing.

What can actually be exchanged?

That depends on what Microsoft Dynamics NAV and Act-on make available through their APIs, on the licences and modules in use, and on the version each system runs. Which records are synchronised, in which direction and how often, is something we determine together before any work starts.

We are happy to look at your specific situation and tell you what is feasible — including when the answer is that it is not.