Connect MNP and Act-on

Connecting MNP and Act-on for a company that uses both could enable data to be exchanged between the two systems, supporting coordination of business processes. For example, integration could support the transfer of relevant information such as customer or campaign data, reducing manual entry and improving the accuracy and timeliness of updates across platforms.

You can build this integration on the System2System platform. We design the connection between MNP and Act-on around the way you work — not as an off-the-shelf connector, but to fit your systems.

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Why connect MNP and Act-on?

A company operating both MNP and Act-on could benefit from connecting these systems to enable data to move automatically between them. Such a connection could reduce the effort involved in entering the same information into more than one system, which is a common source of errors and inefficiencies. Without a connection, teams might have to manually input data into both MNP and Act-on, increasing the risk of discrepancies as records in each system could become outdated or inconsistent over time. This situation can lead to decisions being made on the basis of incomplete or stale information, which can affect business outcomes. If a connection were implemented, it could allow for the exchange of information such as contact details, campaign data, engagement metrics, or other records relevant to the processes managed by each system, depending on what each system is designed to handle. The specific data that can be exchanged would depend on the capabilities provided by MNP and Act-on, particularly what is accessible through their APIs, and would need to be determined for each case individually.

How System2System builds an integration

Connectors

We connect to each system through the interface it offers — an API, a database, a file exchange or a webhook — and handle authentication, rate limits and retries.

Mapping

Fields rarely line up one to one. We map and transform the data so both systems receive it in the shape they expect.

Workflow

We define what triggers an exchange, in which direction data flows and which system takes precedence when the two disagree.

Monitoring

Every exchange is logged. Failures are flagged and can be replayed, so nothing disappears without anyone noticing.

What can actually be exchanged?

That depends on what MNP and Act-on make available through their APIs, on the licences and modules in use, and on the version each system runs. Which records are synchronised, in which direction and how often, is something we determine together before any work starts.

We are happy to look at your specific situation and tell you what is feasible — including when the answer is that it is not.