Connect Odoo and New Relic

Connecting Odoo and New Relic could allow a company to monitor the performance and reliability of its business processes managed in Odoo. Such a connection could provide insights into application health, track issues, and support data-driven decisions by bringing operational data from Odoo into New Relic’s observability platform for analysis and alerting.

You can build this integration on the System2System platform. We design the connection between Odoo and New Relic around the way you work — not as an off-the-shelf connector, but to fit your systems.

Contact us

Why connect Odoo and New Relic?

A company that operates both Odoo and New Relic could benefit from connecting the two systems to ensure that information flows efficiently between business operations and digital performance monitoring. Without such a connection, staff may need to manually transfer information between Odoo, which is widely known as an ERP platform used for managing business processes, and New Relic, which is recognized for application performance monitoring. Manual data entry increases the risk of errors, duplicate records, and inconsistencies, which can result in business decisions being made on outdated or inaccurate data. Over time, records in each system could drift apart, making it difficult to reconcile activities or trace the root causes of operational issues. If a connection were established, the kinds of data exchanged could include operational alerts, incident tickets, or performance metrics from New Relic, which could be logged or acted upon within Odoo’s business workflows. Conversely, business context or asset information from Odoo could help enrich monitoring or alerting in New Relic. What can actually be exchanged depends on what each system exposes through its API, and is determined per situation.

How System2System builds an integration

Connectors

We connect to each system through the interface it offers — an API, a database, a file exchange or a webhook — and handle authentication, rate limits and retries.

Mapping

Fields rarely line up one to one. We map and transform the data so both systems receive it in the shape they expect.

Workflow

We define what triggers an exchange, in which direction data flows and which system takes precedence when the two disagree.

Monitoring

Every exchange is logged. Failures are flagged and can be replayed, so nothing disappears without anyone noticing.

What can actually be exchanged?

That depends on what Odoo and New Relic make available through their APIs, on the licences and modules in use, and on the version each system runs. Which records are synchronised, in which direction and how often, is something we determine together before any work starts.

We are happy to look at your specific situation and tell you what is feasible — including when the answer is that it is not.