Connect Salesforce and PostNL

Connecting Salesforce and PostNL for a company could allow customer and order data from Salesforce to be transferred to PostNL for shipping and tracking purposes. This connection could enable more efficient handling of logistics processes, such as generating shipping labels, updating delivery statuses, and providing shipment tracking information within the company’s CRM environment.

You can build this integration on the System2System platform. We design the connection between Salesforce and PostNL around the way you work — not as an off-the-shelf connector, but to fit your systems.

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Why connect Salesforce and PostNL?

A company that uses both Salesforce and PostNL could benefit from connecting these systems to enable data exchange between their sales processes and shipping operations. Without such a connection, staff may need to manually enter the same customer and order information in both platforms, which can lead to errors, wasted time, and inconsistent records. As a result, order statuses might not be accurately reflected in either system, and decisions could be made based on outdated or incomplete information. Common types of data that could be exchanged between a customer relationship management system like Salesforce and a logistics provider such as PostNL include customer details, shipping addresses, order statuses, and tracking numbers. This would help ensure that shipping updates are available to sales and support teams, and that customers receive timely and accurate information about their deliveries. The specific data that can be exchanged depends on what each system makes available through its API and must be determined for each individual case.

How System2System builds an integration

Connectors

We connect to each system through the interface it offers — an API, a database, a file exchange or a webhook — and handle authentication, rate limits and retries.

Mapping

Fields rarely line up one to one. We map and transform the data so both systems receive it in the shape they expect.

Workflow

We define what triggers an exchange, in which direction data flows and which system takes precedence when the two disagree.

Monitoring

Every exchange is logged. Failures are flagged and can be replayed, so nothing disappears without anyone noticing.

What can actually be exchanged?

That depends on what Salesforce and PostNL make available through their APIs, on the licences and modules in use, and on the version each system runs. Which records are synchronised, in which direction and how often, is something we determine together before any work starts.

We are happy to look at your specific situation and tell you what is feasible — including when the answer is that it is not.