Connect Salesforce and SPS Commerce

Connecting Salesforce and SPS Commerce for a company could enable the transfer of order, inventory, and customer data between the CRM and supply chain management functions. This could support more accurate order processing, improved inventory visibility, and streamlined communication with trading partners, reducing manual entry and potential errors between the two systems.

You can build this integration on the System2System platform. We design the connection between Salesforce and SPS Commerce around the way you work — not as an off-the-shelf connector, but to fit your systems.

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Why connect Salesforce and SPS Commerce?

A company that runs both Salesforce and SPS Commerce could benefit from connecting these systems to enable the exchange of data between their sales, customer relationship management, and supply chain operations. Without such a connection, staff may be required to enter the same information into both systems, which can lead to errors, wasted time, and inconsistencies. Over time, records could drift apart, causing discrepancies between what is recorded in Salesforce and what appears in SPS Commerce. This could result in decisions being made based on outdated or incomplete information, potentially affecting customer satisfaction, order fulfillment, and overall efficiency. When considering a connection between Salesforce and SPS Commerce, the types of data that could be exchanged include order information, customer records, product details, and status updates related to orders and shipments. The goal would be to ensure that both systems reflect the most current and accurate information available, reducing manual work and supporting better coordination between sales and supply chain teams. What can actually be exchanged in practice depends on what each system exposes through its API and is determined for each specific situation.

How System2System builds an integration

Connectors

We connect to each system through the interface it offers — an API, a database, a file exchange or a webhook — and handle authentication, rate limits and retries.

Mapping

Fields rarely line up one to one. We map and transform the data so both systems receive it in the shape they expect.

Workflow

We define what triggers an exchange, in which direction data flows and which system takes precedence when the two disagree.

Monitoring

Every exchange is logged. Failures are flagged and can be replayed, so nothing disappears without anyone noticing.

What can actually be exchanged?

That depends on what Salesforce and SPS Commerce make available through their APIs, on the licences and modules in use, and on the version each system runs. Which records are synchronised, in which direction and how often, is something we determine together before any work starts.

We are happy to look at your specific situation and tell you what is feasible — including when the answer is that it is not.