Connect SAP Business by Design and Salesforce

Connecting SAP Business by Design and Salesforce for a company using both could allow the transfer of customer, sales, and financial data between the systems. This could support more efficient order management, improved customer relationship management, and better alignment between sales and back-office operations, while reducing manual data entry and the risk of inconsistencies.

You can build this integration on the System2System platform. We design the connection between SAP Business by Design and Salesforce around the way you work — not as an off-the-shelf connector, but to fit your systems.

Contact us

Why connect SAP Business by Design and Salesforce?

A company that uses both SAP Business by Design and Salesforce could benefit from connecting these systems in order to keep key business data consistent and up to date across departments. Without a connection, staff may need to enter the same information separately into each system, which increases the risk of errors and consumes unnecessary time. Inconsistencies can develop as records in each system are updated at different times or by different people, leading to situations where decisions are made based on outdated or incomplete information. This can affect customer relationships, financial forecasting, and operational efficiency. If a connection were established, it could allow for the exchange of data such as customer records, sales orders, product information, and financial transactions between SAP Business by Design and Salesforce. This could help ensure that both systems reflect the most current state of business interactions and transactions. The specific data that can be exchanged would depend on the capabilities and access provided by each system’s API, and would need to be determined for each particular case.

How System2System builds an integration

Connectors

We connect to each system through the interface it offers — an API, a database, a file exchange or a webhook — and handle authentication, rate limits and retries.

Mapping

Fields rarely line up one to one. We map and transform the data so both systems receive it in the shape they expect.

Workflow

We define what triggers an exchange, in which direction data flows and which system takes precedence when the two disagree.

Monitoring

Every exchange is logged. Failures are flagged and can be replayed, so nothing disappears without anyone noticing.

What can actually be exchanged?

That depends on what SAP Business by Design and Salesforce make available through their APIs, on the licences and modules in use, and on the version each system runs. Which records are synchronised, in which direction and how often, is something we determine together before any work starts.

We are happy to look at your specific situation and tell you what is feasible — including when the answer is that it is not.