Connect SAP ECC-R/3 and Sitecore

Connecting SAP ECC-R/3 and Sitecore for a company could enable the transfer of business data such as product information, inventory levels, or customer records between the ERP and the digital experience platform. This could support coordinated business processes, reduce manual data entry, and help ensure information consistency across operational and customer-facing systems.

You can build this integration on the System2System platform. We design the connection between SAP ECC-R/3 and Sitecore around the way you work — not as an off-the-shelf connector, but to fit your systems.

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Why connect SAP ECC-R/3 and Sitecore?

A company operating both SAP ECC-R/3 and Sitecore could benefit from connecting these two systems by reducing manual work and ensuring that information remains consistent across platforms. Without such a connection, staff may need to enter the same data separately into each system, increasing the risk of errors and consuming valuable time. This manual process can result in records that diverge over time, with updates in one system not being reflected in the other. As a result, teams might base decisions on out-of-date or incomplete information, which could impact customer experience, financial accuracy, or operational efficiency. If a connection were established, it could allow for the exchange of data such as customer details, product information, pricing, inventory levels, and order statuses. For example, updates to customer profiles or product catalogs in SAP ECC-R/3 could be reflected in Sitecore, supporting consistent digital experiences and accurate reporting. Similarly, interactions or preferences captured in Sitecore could inform business processes managed in SAP ECC-R/3. The specific data that can be exchanged between SAP ECC-R/3 and Sitecore would depend on the capabilities and access provided by each system's API, and should be evaluated for each use case.

How System2System builds an integration

Connectors

We connect to each system through the interface it offers — an API, a database, a file exchange or a webhook — and handle authentication, rate limits and retries.

Mapping

Fields rarely line up one to one. We map and transform the data so both systems receive it in the shape they expect.

Workflow

We define what triggers an exchange, in which direction data flows and which system takes precedence when the two disagree.

Monitoring

Every exchange is logged. Failures are flagged and can be replayed, so nothing disappears without anyone noticing.

What can actually be exchanged?

That depends on what SAP ECC-R/3 and Sitecore make available through their APIs, on the licences and modules in use, and on the version each system runs. Which records are synchronised, in which direction and how often, is something we determine together before any work starts.

We are happy to look at your specific situation and tell you what is feasible — including when the answer is that it is not.