Connect Sitecore and IBM AS/400

Connecting Sitecore and IBM AS/400 for a company that uses both could allow the transfer of data such as customer information, product details, or transaction records between the web content management platform and the enterprise resource planning system. This could support more consistent data across departments and help automate business processes that rely on accurate, up-to-date information.

You can build this integration on the System2System platform. We design the connection between Sitecore and IBM AS/400 around the way you work — not as an off-the-shelf connector, but to fit your systems.

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Why connect Sitecore and IBM AS/400?

A company operating both Sitecore and IBM AS/400 could benefit from connecting these systems to ensure that information flows efficiently between their digital experience platform and their core business management environment. Without such a connection, staff could be required to enter the same data into both systems, which increases the risk of errors and takes up valuable time. Over time, records in each system could diverge, leading to inconsistencies that make it difficult to trust reports or make informed decisions. For example, customer details, product information, or order statuses could become outdated or mismatched, causing confusion for both employees and customers. When systems are not connected, decisions may be based on figures that are no longer current, which can negatively impact operations and customer service. If a connection were established, types of data that could be exchanged include customer records, product catalogs, inventory levels, and transactional data such as orders or invoices. The specific data that can be shared depends on the capabilities of each system’s API and must be assessed in each individual case.

How System2System builds an integration

Connectors

We connect to each system through the interface it offers — an API, a database, a file exchange or a webhook — and handle authentication, rate limits and retries.

Mapping

Fields rarely line up one to one. We map and transform the data so both systems receive it in the shape they expect.

Workflow

We define what triggers an exchange, in which direction data flows and which system takes precedence when the two disagree.

Monitoring

Every exchange is logged. Failures are flagged and can be replayed, so nothing disappears without anyone noticing.

What can actually be exchanged?

That depends on what Sitecore and IBM AS/400 make available through their APIs, on the licences and modules in use, and on the version each system runs. Which records are synchronised, in which direction and how often, is something we determine together before any work starts.

We are happy to look at your specific situation and tell you what is feasible — including when the answer is that it is not.