Connect Sitecore and InRiver

Connecting Sitecore and InRiver for a company could enable the transfer of product information managed in InRiver to be used in digital experiences delivered through Sitecore. This could support more consistent and accurate product data across web channels and help streamline content updates and management between the two platforms.

You can build this integration on the System2System platform. We design the connection between Sitecore and InRiver around the way you work — not as an off-the-shelf connector, but to fit your systems.

Contact us

Why connect Sitecore and InRiver?

A company using both Sitecore and InRiver could benefit from connecting the two systems to enable the automatic exchange of data, which could improve operational efficiency and data consistency. Without such a connection, staff may need to manually enter or update information in both systems, increasing the risk of duplicate data entry and errors. Over time, records could drift apart, leading to inconsistencies between product information, marketing content, and digital assets, which could result in decisions being made based on outdated or incomplete data. If the systems are not connected, teams might spend additional time reconciling differences, which can slow down business processes and reduce overall productivity. The types of data that could be exchanged between Sitecore and InRiver would depend on the roles these systems play. Sitecore is widely recognized as a digital experience platform, while InRiver is known as a product information management system. Commonly exchanged data could include product details, digital assets, marketing content, and metadata, helping to ensure that product information published on websites or digital channels is accurate and up to date. The exact data that can be exchanged depends on what each system exposes through its API and is determined on a case-by-case basis.

How System2System builds an integration

Connectors

We connect to each system through the interface it offers — an API, a database, a file exchange or a webhook — and handle authentication, rate limits and retries.

Mapping

Fields rarely line up one to one. We map and transform the data so both systems receive it in the shape they expect.

Workflow

We define what triggers an exchange, in which direction data flows and which system takes precedence when the two disagree.

Monitoring

Every exchange is logged. Failures are flagged and can be replayed, so nothing disappears without anyone noticing.

What can actually be exchanged?

That depends on what Sitecore and InRiver make available through their APIs, on the licences and modules in use, and on the version each system runs. Which records are synchronised, in which direction and how often, is something we determine together before any work starts.

We are happy to look at your specific situation and tell you what is feasible — including when the answer is that it is not.