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Connect Sitecore and Microsoft Dynamics AX

Connecting Sitecore and Microsoft Dynamics AX for a company could enable the transfer of customer data, order details, or product information between the content management system and the enterprise resource planning platform. Such integration could support unified data management and potentially automate processes that currently require manual intervention across the two systems.

You can build this integration on the System2System platform. We design the connection between Sitecore and Microsoft Dynamics AX around the way you work — not as an off-the-shelf connector, but to fit your systems.

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Why connect Sitecore and Microsoft Dynamics AX?

A company using both Sitecore and Microsoft Dynamics AX could benefit from connecting these systems to enable data to flow between their digital experience platform and their enterprise resource planning solution. Without such a connection, staff could be required to enter the same information in both systems, increasing the risk of duplicate records and manual errors. Over time, data in each system could diverge, leading to inconsistencies that make it difficult to gain an accurate, up-to-date view of operations. This situation could result in decisions being made based on inaccurate or outdated information. If these systems were connected, it could be possible to exchange data such as customer profiles, order details, product information, and inventory levels. This could help ensure that marketing, sales, and operational teams are working from the same set of facts, reducing the administrative burden and improving the quality of business insights. The specific data that can be exchanged depends on the capabilities each system exposes through its API and must be determined for each individual situation.

How System2System builds an integration

Connectors

We connect to each system through the interface it offers — an API, a database, a file exchange or a webhook — and handle authentication, rate limits and retries.

Mapping

Fields rarely line up one to one. We map and transform the data so both systems receive it in the shape they expect.

Workflow

We define what triggers an exchange, in which direction data flows and which system takes precedence when the two disagree.

Monitoring

Every exchange is logged. Failures are flagged and can be replayed, so nothing disappears without anyone noticing.

What can actually be exchanged?

That depends on what Sitecore and Microsoft Dynamics AX make available through their APIs, on the licences and modules in use, and on the version each system runs. Which records are synchronised, in which direction and how often, is something we determine together before any work starts.

We are happy to look at your specific situation and tell you what is feasible — including when the answer is that it is not.

About these systems

Read more about each system and what it can be connected to

Looking to connect these systems?

Talk to us about what your setup needs. No obligation.

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