Connect Adobe Commerce Cloud and SAP Business by Design

Connecting Adobe Commerce Cloud and SAP Business by Design could enable automated data exchange between e-commerce and back-office operations. This could support efficient order processing, inventory management, and financial reconciliation by transferring relevant sales, inventory, and customer data between the two systems, reducing manual entry and improving data accuracy across departments.

You can build this integration on the System2System platform. We design the connection between Adobe Commerce Cloud and SAP Business by Design around the way you work — not as an off-the-shelf connector, but to fit your systems.

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Why connect Adobe Commerce Cloud and SAP Business by Design?

A company that runs both Adobe Commerce Cloud and SAP Business by Design could consider connecting these systems to enable more efficient and accurate business operations. Without such a connection, staff may need to manually enter data into both platforms, which can be time-consuming and prone to errors. This manual approach can result in records that do not match across systems, making it difficult to maintain a single, accurate view of customers, orders, inventory, or financials. As a result, decisions could be based on outdated or inconsistent information, which can impact customer satisfaction and business performance. If a connection were established between Adobe Commerce Cloud and SAP Business by Design, it could allow for the exchange of key business data. For example, product information, customer details, order statuses, and inventory levels are types of data that could be shared between an e-commerce platform and an ERP system. This could help ensure that both systems reflect the same information, reducing the risk of discrepancies and the need for duplicate data entry. However, what can actually be exchanged depends on what each system exposes through its API, and is determined per situation.

How System2System builds an integration

Connectors

We connect to each system through the interface it offers — an API, a database, a file exchange or a webhook — and handle authentication, rate limits and retries.

Mapping

Fields rarely line up one to one. We map and transform the data so both systems receive it in the shape they expect.

Workflow

We define what triggers an exchange, in which direction data flows and which system takes precedence when the two disagree.

Monitoring

Every exchange is logged. Failures are flagged and can be replayed, so nothing disappears without anyone noticing.

What can actually be exchanged?

That depends on what Adobe Commerce Cloud and SAP Business by Design make available through their APIs, on the licences and modules in use, and on the version each system runs. Which records are synchronised, in which direction and how often, is something we determine together before any work starts.

We are happy to look at your specific situation and tell you what is feasible — including when the answer is that it is not.