Connect Adobe Commerce Cloud and SharpSpring

Connecting Adobe Commerce Cloud and SharpSpring for a company could enable the transfer of customer and order data between e-commerce and marketing automation platforms. This could support coordinated marketing campaigns based on purchase behavior, automate follow-ups, and improve the accuracy of customer records across both systems, helping to align sales and marketing activities.

You can build this integration on the System2System platform. We design the connection between Adobe Commerce Cloud and SharpSpring around the way you work — not as an off-the-shelf connector, but to fit your systems.

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Why connect Adobe Commerce Cloud and SharpSpring?

A company operating both Adobe Commerce Cloud and SharpSpring could benefit from connecting these systems to enable the exchange of data between e-commerce and marketing automation functions. Without such a connection, teams might need to enter the same customer or order data into both platforms, increasing the risk of errors and consuming unnecessary time. This manual duplication can also result in records becoming inconsistent across systems, with updates in one not reflected in the other. As a result, decisions may be made based on outdated or incomplete information, affecting customer experience and business performance. Data that could be exchanged between these systems includes customer contact information, order histories, product details, and marketing campaign responses. Synchronizing this data could support more targeted marketing efforts and provide sales and marketing teams with a unified view of customer activity. What can actually be exchanged depends on what each system exposes through its API, and is determined per situation.

How System2System builds an integration

Connectors

We connect to each system through the interface it offers — an API, a database, a file exchange or a webhook — and handle authentication, rate limits and retries.

Mapping

Fields rarely line up one to one. We map and transform the data so both systems receive it in the shape they expect.

Workflow

We define what triggers an exchange, in which direction data flows and which system takes precedence when the two disagree.

Monitoring

Every exchange is logged. Failures are flagged and can be replayed, so nothing disappears without anyone noticing.

What can actually be exchanged?

That depends on what Adobe Commerce Cloud and SharpSpring make available through their APIs, on the licences and modules in use, and on the version each system runs. Which records are synchronised, in which direction and how often, is something we determine together before any work starts.

We are happy to look at your specific situation and tell you what is feasible — including when the answer is that it is not.