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Connect BigCommerce and SAP

Connecting BigCommerce and SAP for a company that uses both could enable the transfer of order, customer, and inventory data between the e-commerce and ERP platforms. Such a connection could support more efficient order fulfillment, unified reporting, and improved inventory management by reducing manual data entry and helping maintain data consistency across both systems.

You can build this integration on the System2System platform. We design the connection between BigCommerce and SAP around the way you work — not as an off-the-shelf connector, but to fit your systems.

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Why connect BigCommerce and SAP?

A company running both BigCommerce and SAP could benefit from connecting these two systems to streamline operations and improve data accuracy. Without a connection, staff may need to enter the same information in both systems, increasing the risk of errors and consuming valuable time. This can result in records drifting apart, with orders, inventory, or customer details no longer matching between platforms. Such discrepancies could lead to decisions based on outdated or incomplete information, impacting customer service and business performance. If a connection were established, the kinds of data that could be exchanged include product details, stock levels, order information, customer records, and financial data. For example, sales orders placed in BigCommerce could be automatically sent to SAP for fulfillment and accounting, while changes to inventory or product information in SAP could update the online store. Customer data could also be synchronized to ensure both systems reflect the latest information. The extent and direction of data exchange would depend on business needs and technical capabilities. Ultimately, what can actually be exchanged between BigCommerce and SAP depends on the data each system makes available through its API and must be determined for each specific situation.

How System2System builds an integration

Connectors

We connect to each system through the interface it offers — an API, a database, a file exchange or a webhook — and handle authentication, rate limits and retries.

Mapping

Fields rarely line up one to one. We map and transform the data so both systems receive it in the shape they expect.

Workflow

We define what triggers an exchange, in which direction data flows and which system takes precedence when the two disagree.

Monitoring

Every exchange is logged. Failures are flagged and can be replayed, so nothing disappears without anyone noticing.

What can actually be exchanged?

That depends on what BigCommerce and SAP make available through their APIs, on the licences and modules in use, and on the version each system runs. Which records are synchronised, in which direction and how often, is something we determine together before any work starts.

We are happy to look at your specific situation and tell you what is feasible — including when the answer is that it is not.

About these systems

Read more about each system and what it can be connected to

Looking to connect these systems?

Talk to us about what your setup needs. No obligation.

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