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Connect CommerceTools and Epicor

Connecting CommerceTools and Epicor for a company that uses both could enable the transfer of product, order, and inventory data between the e-commerce platform and the ERP system. This could support unified reporting, reduce manual data entry, and help maintain consistency across sales channels and back-office operations.

You can build this integration on the System2System platform. We design the connection between CommerceTools and Epicor around the way you work — not as an off-the-shelf connector, but to fit your systems.

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Why connect CommerceTools and Epicor?

A company operating both CommerceTools and Epicor could benefit from connecting these systems to enable data exchange between their e-commerce and enterprise resource planning functions. Without such a connection, staff may need to enter the same information in both systems, which can lead to errors, wasted time, and inconsistencies between records. For example, product details or stock levels could diverge, resulting in inaccurate inventory information, order processing delays, or incorrect reporting. Decisions made using outdated or incomplete data could negatively impact customer experience and operational efficiency. If a connection were established, the types of data that could be exchanged between these systems include product information, inventory levels, customer details, sales orders, and fulfillment statuses. This could help keep both platforms synchronized and reduce manual workload. What can actually be exchanged depends on what each system exposes through its API, and is determined per situation.

How System2System builds an integration

Connectors

We connect to each system through the interface it offers — an API, a database, a file exchange or a webhook — and handle authentication, rate limits and retries.

Mapping

Fields rarely line up one to one. We map and transform the data so both systems receive it in the shape they expect.

Workflow

We define what triggers an exchange, in which direction data flows and which system takes precedence when the two disagree.

Monitoring

Every exchange is logged. Failures are flagged and can be replayed, so nothing disappears without anyone noticing.

What can actually be exchanged?

That depends on what CommerceTools and Epicor make available through their APIs, on the licences and modules in use, and on the version each system runs. Which records are synchronised, in which direction and how often, is something we determine together before any work starts.

We are happy to look at your specific situation and tell you what is feasible — including when the answer is that it is not.

About these systems

Read more about each system and what it can be connected to

Looking to connect these systems?

Talk to us about what your setup needs. No obligation.

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