Connect Ibexa DXP and InRiver

Connecting Ibexa DXP and InRiver could enable a company to synchronize product information between its digital experience platform and product information management system. This could support consistent product data across digital channels, reduce manual data entry, and help ensure that updates in one system are reflected in the other, improving operational efficiency.

You can build this integration on the System2System platform. We design the connection between Ibexa DXP and InRiver around the way you work — not as an off-the-shelf connector, but to fit your systems.

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Why connect Ibexa DXP and InRiver?

A company operating both Ibexa DXP and InRiver could consider connecting the two systems to enable more efficient and reliable data exchange. Without a connection, staff may need to enter the same information separately into each system, increasing the risk of errors and inconsistencies. This manual process can lead to records in each system diverging over time, making it difficult to maintain a single source of truth. As a result, decisions could be made based on outdated or incomplete information, which can negatively impact business operations and customer experience. If a connection were established, it could allow the automatic transfer of key data between the systems. For example, product information managed in InRiver could be shared with Ibexa DXP to ensure that digital experiences and content accurately reflect the latest product details. Similarly, updates to digital assets or marketing content in Ibexa DXP could be synchronized with product data in InRiver, helping to keep all channels aligned. The actual data that can be exchanged depends on what each system exposes through its API and is determined for each specific situation.

How System2System builds an integration

Connectors

We connect to each system through the interface it offers — an API, a database, a file exchange or a webhook — and handle authentication, rate limits and retries.

Mapping

Fields rarely line up one to one. We map and transform the data so both systems receive it in the shape they expect.

Workflow

We define what triggers an exchange, in which direction data flows and which system takes precedence when the two disagree.

Monitoring

Every exchange is logged. Failures are flagged and can be replayed, so nothing disappears without anyone noticing.

What can actually be exchanged?

That depends on what Ibexa DXP and InRiver make available through their APIs, on the licences and modules in use, and on the version each system runs. Which records are synchronised, in which direction and how often, is something we determine together before any work starts.

We are happy to look at your specific situation and tell you what is feasible — including when the answer is that it is not.