Connect SAP and New Relic

Connecting SAP and New Relic for a company could enable the transfer of operational or performance data between the two platforms. This connection could support more effective monitoring of SAP environments, allowing for centralized analysis, alerting, and reporting by leveraging New Relic’s capabilities alongside SAP’s business process data.

You can build this integration on the System2System platform. We design the connection between SAP and New Relic around the way you work — not as an off-the-shelf connector, but to fit your systems.

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Why connect SAP and New Relic?

A company operating both SAP and New Relic could benefit from connecting these systems to enable more effective data exchange between enterprise resource planning and application performance monitoring. Such a connection could reduce the need for manual data entry, which often leads to duplicated records and increases the risk of errors. Without integration, teams might spend extra time reconciling figures, and critical business or operational decisions could be made based on outdated or inconsistent information. Inaccurate or stale data can also make it difficult to identify and address issues promptly, potentially impacting service reliability or business performance. Data that could be exchanged between systems of these types may include infrastructure or application status updates, incident alerts, performance metrics, and relevant business context from SAP such as asset or cost center information. The actual data that can be exchanged depends on what each system exposes through its API, and this is determined for each specific situation.

How System2System builds an integration

Connectors

We connect to each system through the interface it offers — an API, a database, a file exchange or a webhook — and handle authentication, rate limits and retries.

Mapping

Fields rarely line up one to one. We map and transform the data so both systems receive it in the shape they expect.

Workflow

We define what triggers an exchange, in which direction data flows and which system takes precedence when the two disagree.

Monitoring

Every exchange is logged. Failures are flagged and can be replayed, so nothing disappears without anyone noticing.

What can actually be exchanged?

That depends on what SAP and New Relic make available through their APIs, on the licences and modules in use, and on the version each system runs. Which records are synchronised, in which direction and how often, is something we determine together before any work starts.

We are happy to look at your specific situation and tell you what is feasible — including when the answer is that it is not.