Connect BigCommerce and SharpSpring

Connecting BigCommerce and SharpSpring for a company could enable the transfer of customer and sales data between the e-commerce and marketing automation platforms. Such a connection could support coordinated marketing campaigns, automated lead management, and improved customer insights by making relevant information available across both systems.

You can build this integration on the System2System platform. We design the connection between BigCommerce and SharpSpring around the way you work — not as an off-the-shelf connector, but to fit your systems.

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Why connect BigCommerce and SharpSpring?

A company that operates both BigCommerce and SharpSpring could benefit from connecting these systems to enable data exchange between their e-commerce and marketing automation platforms. Without such a connection, staff may have to enter the same customer, order, or campaign information separately in both systems, which can increase the risk of errors and consume unnecessary time. Over time, customer records and marketing lists can drift apart between the two systems, resulting in inconsistent data. This could lead to decisions being made based on outdated or incomplete information, which can affect customer engagement and sales performance. If a connection were established, it could allow information such as customer contact details, order history, and marketing campaign engagement data to be exchanged. This could help ensure that marketing messages are targeted using up-to-date purchase information and that sales teams have access to the latest lead activity. The specific types of data that could be exchanged depend on what each system exposes through its API and would need to be determined for each individual situation.

How System2System builds an integration

Connectors

We connect to each system through the interface it offers — an API, a database, a file exchange or a webhook — and handle authentication, rate limits and retries.

Mapping

Fields rarely line up one to one. We map and transform the data so both systems receive it in the shape they expect.

Workflow

We define what triggers an exchange, in which direction data flows and which system takes precedence when the two disagree.

Monitoring

Every exchange is logged. Failures are flagged and can be replayed, so nothing disappears without anyone noticing.

What can actually be exchanged?

That depends on what BigCommerce and SharpSpring make available through their APIs, on the licences and modules in use, and on the version each system runs. Which records are synchronised, in which direction and how often, is something we determine together before any work starts.

We are happy to look at your specific situation and tell you what is feasible — including when the answer is that it is not.