Connect Ibexa DXP and SAP Business by Design

A company operating both Ibexa DXP and SAP Business by Design could benefit from connecting these systems to enable data exchange between their digital experience platform and their enterprise resource planning environment. Without such a connection, staff may need to enter the same data into both systems separately, increasing the risk of errors and consuming unnecessary time. Over time, records in each system could diverge, leading to inconsistencies such as outdated customer information, misaligned inventory levels, or discrepancies in order status. These types of issues could result in decisions being made on incomplete or stale data, which may negatively affect customer experience and operational efficiency. If a connection were established, the kinds of data that could be exchanged would depend on the specific business processes in place, but commonly shared information between a digital experience platform and an ERP system includes customer profiles, product catalogs, order details, inventory status, and pricing information. The actual scope of data that can be exchanged is determined by what each system exposes through its API and should be established on a case-by-case basis.