Connect Intershop and SAP Business by Design

A company running both Intershop and SAP Business by Design could benefit from connecting the two systems to exchange data, as this could help ensure consistency and accuracy across business processes. Without such a connection, staff may need to manually enter the same information into both systems, which increases the risk of errors, inconsistencies, and delays. This manual process can lead to discrepancies between records in each system, resulting in situations where business decisions are made based on outdated or incomplete information. Over time, this could undermine operational efficiency and customer satisfaction, as teams may not have access to the most current data. If a connection were established, the kinds of data exchanged between these systems could include product information, inventory levels, order details, pricing, customer records, and financial data. This exchange could support smoother transaction processing, more accurate reporting, and a better overall view of business performance. However, what can actually be exchanged depends on what each system exposes through its API, and is determined per situation.