Skip to Content

Connect SAP Business by Design and Yotpo

Connecting SAP Business by Design and Yotpo for a company could enable the transfer of customer and order data between the systems. This could support the automation of review requests based on sales activity and provide a way to analyze customer feedback within business processes, improving visibility into customer satisfaction and product performance.

You can build this integration on the System2System platform. We design the connection between SAP Business by Design and Yotpo around the way you work — not as an off-the-shelf connector, but to fit your systems.

Contact us

Why connect SAP Business by Design and Yotpo?

A company running both SAP Business by Design and Yotpo could benefit from connecting the two systems to enable more efficient and accurate data exchange. Without a connection, staff may need to manually enter the same information in both platforms, which increases the risk of errors, duplicate records, and inconsistencies. Over time, this can result in records drifting apart, with decisions being made on outdated or incomplete data. For example, if customer feedback or reviews collected in Yotpo are not reflected in SAP Business by Design, teams relying on the ERP system might miss important insights or changes in customer sentiment. Conversely, if order or customer data in SAP Business by Design is not available in Yotpo, the customer experience and marketing efforts could be less personalized or relevant. The types of data that could be exchanged between systems like these include customer profiles, order histories, product information, and review or feedback data. What can actually be exchanged depends on what each system exposes through its API, and is determined per situation.

How System2System builds an integration

Connectors

We connect to each system through the interface it offers — an API, a database, a file exchange or a webhook — and handle authentication, rate limits and retries.

Mapping

Fields rarely line up one to one. We map and transform the data so both systems receive it in the shape they expect.

Workflow

We define what triggers an exchange, in which direction data flows and which system takes precedence when the two disagree.

Monitoring

Every exchange is logged. Failures are flagged and can be replayed, so nothing disappears without anyone noticing.

What can actually be exchanged?

That depends on what SAP Business by Design and Yotpo make available through their APIs, on the licences and modules in use, and on the version each system runs. Which records are synchronised, in which direction and how often, is something we determine together before any work starts.

We are happy to look at your specific situation and tell you what is feasible — including when the answer is that it is not.

About these systems

Read more about each system and what it can be connected to

Looking to connect these systems?

Talk to us about what your setup needs. No obligation.

Contact us