Connect Shopware and SAP Business by Design

A company running both Shopware and SAP Business by Design could benefit from connecting the two systems so that information can flow automatically between their e-commerce and enterprise resource planning platforms. Without such a connection, staff may need to enter the same data—such as customer orders, product details, or inventory levels—separately into each system. This manual process could lead to errors, such as mismatched records or outdated information being used for business decisions. For example, if order data in Shopware is not synchronized with SAP Business by Design, finance and operations teams could rely on figures that do not reflect the latest sales or stock movements, increasing the risk of mistakes in planning or reporting. Data that could be exchanged between these systems includes orders, customer information, product catalogs, pricing, inventory status, and shipment tracking. What can actually be exchanged depends on the technical capabilities and data structures each system exposes through its API, and needs to be determined for each specific situation.